Editor’s note: All instructions were generated using a Google px 7 running apk 14, an táo apple i Bạn đang xem: I'm having trouble with the facebook for android app
Phone 12 Mini running i
OS 17.3, a custom PC running Windows 11, & the Chrome browser running version 121.0.6167.161. Some of the steps below might be a bit different on your end, depending on your device.
Check if Facebook is down
You might not be the only one having problems with Facebook! If the social network isn’t working for you, maybe it’s a site-wide issue. You could try to lớn use Facebook using another browser or device, & see if it’s working elsewhere. Otherwise, you can kiểm tra on a website lượt thích Down Detector, which will let you know if there’s a problem with Facebook. If there is, you can vày nothing but wait it out.
Close và reopen the app
Is Facebook not working only for you? Then, you have khổng lồ start looking at possible local issues. Sometimes, apps can go out of whack, and something as simple as closing the tiện ích or website, và reopening it, might fix the problem. It may also help to lớn log out of Facebook và log back in. This should resync everything & move the cogs back into place.
How khổng lồ Force close the Facebook tiện ích on Android:Open the Settings app.Go into Apps.Tap on See all apps.Find Facebook and tap on it.Hit Force stop.
How khổng lồ Force close the Facebook ứng dụng on i
Phone:Slide your finger up from the bottom of the screen & hold for a bit.You’ll enter the phầm mềm switcher.Find Facebook và slide it all the way up.
Check for ứng dụng updates
Sometimes, having an older version of an application may cause issues. If problems persist, you want khổng lồ ensure you’re running the latest tiện ích version. Head to the Google Play Store and kiểm tra for any available updates. Get the latest version and kiểm tra if Facebook is working.How to update the Facebook tiện ích on Android:Open the Google Play Store.Tap on your profile image in the top-right corner.Select Manage apps và device.Tap on Updates available.Find Facebook. If there’s an available update, you should see an Update button next khổng lồ it. Tap on it.Alternatively, you can select Update all.
How to lớn update the Facebook tiện ích on i
Phone:Launch the Apple phầm mềm Store.Tap on your profile icon.Scroll down until you see your available updates. Check if Facebook has one, & hit Update next khổng lồ it.You can also tap on Update All to take care of all updates in one sweep.
Restart the device
Oh, the good ol’ restart solution. Doing this fixes about 90% of all my tech problems. Try restarting the device when Facebook isn’t working. This often gets things back up and running.
How khổng lồ restart an i
Phone:Press và hold onto the power and volume up or volume down buttons simultaneously for a few seconds.Use the slide to power off slider.When the device is turned off, press and hold the side button for a few seconds until you see the táo khuyết logo on the screen.Apple doesn’t allow taking screenshots of the power nguồn menu, so we can’t give you a visualization of the process.
Check your mạng internet connection
Another reason for Facebook not working might be that your mạng internet is down. Go into any other phầm mềm or website & see if it’s working. If it isn’t, chances are you’re having internet issues. Those operating over Wi-Fi or LAN can kiểm tra the router và see if it’s connected to the internet.
You should probably try restarting the router, too. Some routers have reset buttons, and others can be restarted using an official app. If you can’t count on these options, simply unplugging the router, waiting about a minute, và plugging it back in will vì chưng the trick.
How lớn turn on mobile data on Android:Open the Settings app.Go into Network và internet.Tap on SIMs.Select your SIM.Toggle Mobile data on.If you’re outside your country or network coverage, also toggle Roaming on (this may incur extra charges).
How lớn turn on mobile data on i
Phone:Launch the Settings app.Go into Cellular.Make sure Cellular Data is toggled on.If you want to turn on roaming, Go into your main SIM under SIMs, then toggle on Data Roaming.
Check the app’s network permissions
If you have a strong internet connection và everything else seems OK, Facebook not working might be due to lớn permission issues. Ensure you’re allowing the social network khổng lồ access all it needs from your phone khổng lồ function correctly.How to lớn allow permissions on the Facebook apk app:Open the Settings app.Go into Apps.Tap on See all apps.Find and select Facebook.Hit Permissions.Under Not allowed, go through each option và allow permission.
How to lớn allow permissions on the Facebook i
OS app:Launch the Settings app.Find Facebook and tap on it.Under Allow Facebook to lớn Access, make sure everything is enabled.
Xem thêm: Tải và dùng facebook cho windows 10, facebook cho windows 10
Cache is usually good. This data stays available locally for quicker access, instead of downloading it each time you see it. It’s also true data can be corrupted & create issues. It doesn’t hurt lớn clear it occasionally, especially when Facebook is down. We’ve added instructions for doing this both on Android và Chrome.
Clear Chrome cache:Open your Chrome browser.Click on the three-dot menu button in the top-right corner.Select Settings.Go into Privacy & security.Hit Clear browsing data.You can delete only the cache, but we advise you also lớn clear the cookies & history.Select All time và hit Clear data.
Clear cache on Android:Open the Settings app.Go into Apps.Find the Facebook app under See all apps.Tap on Storage & cache.Hit Clear Cache.You can also select Clear storage for a clean start.
There is really no way khổng lồ clear cache on i
OS apps. The only effective way lớn accomplish this is by deleting và reinstalling the app.
How lớn uninstall Facebook on i
Phone:Find the Facebook app. Tap và hold onto it for a couple or few seconds.Tap on Remove App.Hit Delete App.
Can’t play Facebook videos?
Facebook videos are known for having issues, depending on your device or browser. For example, Windows 7, Vista, XP, và earlier versions of the OS may require you khổng lồ switch to lớn another browser. Try using something like Chrome or Firefox, if you haven’t yet.Other common solutions include restarting the computer or closing and reopening the browser. Also, try checking your mạng internet connection.
Not able khổng lồ upload photos
Facebook is all about sharing essential moments in life; we know this is often done through images. If you have image uploads on Facebook not working, you can bởi a few things to lớn remedy the problem.The first fix is lớn ensure you have the latest version of the Facebook ứng dụng or browser in use. Also, turn any ad-blocking software off or make sure Facebook is included as an exception. If this doesn’t work, it may be a format issue caused by photo editing. Try uploading the original photo và see if that works. If it does, go back lớn your editing software & export the image in a supported format. These include JPEG, BMP, PNG, GIF, và TIFF files. Large image files can also cause hiccups. Always try to keep Facebook photos under 15MB.
Another common issue is that Facebook often temporarily blocks people from uploading photos if they upload anything considered abusive content. Kiểm tra your support Inbox và see if you may have missed any alerts. We have a guide on how to lớn recover your Facebook account, just in case you need it.
Can’t upload videos
It’s a very similar case with uploading videos on Facebook not working. When you can’t upload a clip, first make sure it’s in a supported format. Facebook has a preference for MP4 và MOV files. You may also have a đoạn clip that’s longer than the allowed length. The maximum length is 240 minutes, and the file kích thước should be no bigger than 10GB.
Of course, don’t forget to check you’re using the latest version of the app/browser, and make sure your internet connection is working.
If you’ve tried all these methods & Facebook is down, you might want to take things up a notch. You can check out Facebook’s Help Center for more aid. Alternatively, you can file a report. Access your Facebook account and click on the Profile icon button. Then go to Help & tư vấn > Report a problem.
Desktop Submenu sản phẩm điện thoại Submenu Hardware Submenu web Submenu Cutting Edge Submenu Lifestyle SubmenuDaniel Chetroni/Shutterstock.com"">
If Facebook isn"t working and you"ve confirmed Facebook servers aren"t down or your internet connection is good, you can try refreshing the page in your browser. Clearing your browser or app cache can help, as can restarting or updating the Facebook app.
There can be several reasons behind Facebook not working, whether it be a vps issue, a bug in an outdated version of the app, or something else. Here are a few troubleshooting tips that may explain why Facebook isn"t working.
Is Facebook Down? kiểm tra and See If Facebook Is Offline
First và foremost, there may be issues with Facebook"s servers or some other internal issue that has the entire site offline for everyone. You can quickly see if Facebook is down by checking its status on Downdetector, a site that aggregates and analyzes data lớn detect service disruptions.
If Downdetector determines Facebook is down, then there"s nothing you can bởi but wait until Facebook"s engineers get things up and running again. Kiểm tra back in soon lớn see if you can use the site. However, if Facebook seems to be up and running for everyone else, then there"s something else afoot on your end.
Make Sure You"re Connected to the internet
If you"re reading this, you have access lớn the Internet. Even still, don"t rule out a bad or choppy internet connection when you can"t get on Facebook. If you"re in a wireless dead zone, don"t have good service in your area, or if your Wi-Fi router or ethernet cable is malfunctioning, then a lack of internet connection could be the culprit.
If you determine your internet connection is indeed the culprit, simply rebooting the router or making there are no loose connections may fix the problem. Unfortunately, there"s not much you can bởi about living in an area with bad service, but at least you"ll know it"s the cause.
Related: internet Problems? Here"s How to lớn Tell if It"s Your ISP"s Fault
Refresh Your Browser
If you"re using Facebook in a web browser, sometimes the issue may be as simple as a glitch in your browser, & the solution may be as simple as refreshing. On most devices, the refresh button (a circular arrow) can be found in the top-left corner of the window.
Alternatively, you can press Ctrl+R on Windows or Command+R on Mac to refresh the page you"re on. Or, if you"re using a smartphone or tablet, you can usually swipe down on Facebook"s website to refresh it.
If it"s still not working after you refresh the page, try opening Facebook in a new browser tab or window.
Related: The Best website Browsers for Speed, Battery Life, & Customization
Clear Your Cache
Cache in browsers is the local copy of a website"s data, which is used khổng lồ increase browsing performance, but it"s oftentimes also the culprit of misbehaving website pages. Clearing your cache is simple, và may fix Facebook if it"s not working. You can clear the cache on Chrome, Edge, Firefox, or any other website browser you may be using.
Keep in mind that after you clear your cache, your performance will take a temporary hit & you"ll need lớn re-login lớn sites that you were previously logged into. Even still, it may be necessary khổng lồ get things running properly again.
If you"re using the Facebook mobile app, you can try clearing an app"s cache on Android and on i
Phone too.
Restart the Facebook app or Your Device
Have you tried turning it off and turning it back on again? This age-old technique has been around for a while because it works. Restarting the Facebook app or your browser may resolve any rogue blips in the software, and restarting your device may fix any problems that were caused by memory issues.
The process for closing apps varies between i
Phone and Android, but they both only require a few steps. The process for restarting your i
Phone or android mobile devices is also quick và simple, allowing you khổng lồ use this technique khổng lồ diagnose the issue in a hurry.
Update or Reinstall the Facebook phầm mềm
Keeping your applications up-to-date is always a good idea, as these updates often address critical bugs & security flaws. If you"re using an outdated version of the Facebook app, there may be a bug causing the tiện ích to crash or otherwise not work. Update the phầm mềm on your i
Phone or android mobile device to lớn see if it resolves the issue, và consider enabling auto-updates khổng lồ ensure you never miss another important update.
Alternatively, you can consider uninstalling và then reinstalling the Facebook app.
Related: How khổng lồ Uninstall apk Apps From Your smartphone or Tablet
Readers like you help support How-To Geek. When you make a purchase using links on our site, we may earn an tiếp thị liên kết commission. Read More.
By subscribing, you agree lớn our Privacy Policy và may receive occasional khuyến mãi communications; you can unsubscribe anytime.
Marshall is a freelancer at How-To Geek, where he writes procedural how-to articles for Microsoft Office applications. Marshall"s professional experience lies in networking, surveillance software, & data storage technology. He now lives his life as an expat in Taiwan where he can be found hiking mountains, getting sunburnt at beaches, or yelling at his friends in Chinese over a game of Smash Bros.
